Helpdesk DashboardWelcome,Kenneth Hune
+ 1.2% than yesterday
- 2.2% than yesterday
+ 4.2% than yesterday
Time to Resolved Complaint
The average time taken to resolve complaints.
7m:32s/ Goal: 8m:0s500万彩票计划站
Average Speed of Answer
Measure how quickly support staff answer incoming calls.
0m:20s/ Goal: 0m:10s神圣彩票计划平台
Measures the quality or your support team’s efforts.